Find your tickets
Your tickets are in the confirmation email sent when you bought them, and in your phone wallet if you added them. Search your inbox for the event name. Still missing? Email us the email address you used and the event name.
Refunds and changes
Each event’s organizer sets its refund policy, shown on the ticket page before you pay. Ask the organizer first: their name is on your receipt. If you can’t reach them, email us with your order number and we will help.
A charge you don’t recognize
Charges for tickets bought through CerebrOS show the event organizer’s name. Email us the date, amount and last four digits of the card, and we will tell you which event it was for.
Text messages
Reply STOP to any text to stop texts from that sender, or HELP for help. Texts never require a purchase.
Organizers and vendors
Signed in to the console? Use the question box on any page, or email us with your organization name.
Creative Code Collective Labs LLC (CerebrOS), 3631 Truxel Road #1272, Sacramento, CA 95834